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Administrative Assistant

Location : San Juan PR
Job Type : Direct
Hours : Full Time
Required Years of Experience : 2
Travel : No
Relocation : No
Job Industry : Healthcare - Health Services
Job Category : Administrative and Support Services

Job Description :
The Administrative Assistant is responsible for managing the administrative and clerical tasks at the medical clinic. Principal duties include responding to messages from patients, scheduling appointments according to staff availability, among others. Their typical day-to-day responsibilities include:





  • Greeting patients visiting the facility, answering any questions they may have and helping them fill out the required forms

  • Answering phone calls, creating appointments, directing the calls as required and handling all queries

  • Informing the Doctor, Nurse or other healthcare facilitators about impending appointments

  • Maintaining a filing system for all patient documents and reports submitted

  • Answering emails and other electronic messages as required

  • Transcribing all notes and documents related to treatments



Required Qualifications :


  • Customer service skills and telephone etiquette

  • Familiarity with medical terms and technology

  • Understanding of law and ethics pertaining to medical practices

  • Basic accounting and math skills

  • Strong computer, data entry and office management skills

  • Excellent verbal and written communication in English and Spanish 

  • Empathy and compassion to give support to patients

  • Attention to detail and problem-solving skills

  • Associate Degree or Bachelor Degree (preerably) 


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