Communications Specialist

At our company, the Communication Specialist is a key member of a specialized team focused on implementing the communication strategy, supporting Marketing & People teams with external and internal efforts, as well as intercompany initiatives aligned to branding, communications, employee engagement and company culture.

PRIMARY RESPONSIBILITIES

External Communications

• Provide support handling media enquiries and respond to external communication-related issues in a timely manner.


• Develop news media materials such as: press releases, press kits, messages, presentations, among others.


• Create communication for new products, launches and events. 


• Prepare detailed media activity reports.


• Proactively identify issues that need to be addressed and work with the Corporate Communications Director to develop communications strategy.

Internal Communications

• Implement the internal communications strategy for all stakeholders ensuring consistency in content and channels, maintaining on each of them its internal brand essence.


• Act as first point of contact on internal communications, providing advice and support to staff on internal communications messaging and best practices.


• Work closely with the People team members to deliver internal communications activities that encourage and support employee engagement.


• Lead the volunteerism programs with the company and its companies to support to Corporate Social Responsibility strategy.


• Manage and develop the internal communications platforms, including sourcing, creating, and repurposing content to continually refresh and drive increased engagement with the platform.


• Proactively identify issues that need to be addressed and work with the Corporate Communications Director to develop communications strategy.

QUALIFICATIONS

• Bachelor’s Degree in Communications


• Over 5 years of experience in related field


• Licensed public relations practitioner is a plus


• Fully bilingual (English/Spanish)

CORE COMPETENCIES

• Excellent oral, written and visual communication skills, including ability to communicate complex ideas to a range of audiences in English and Spanish.


• Strong interpersonal skills to enable effective communication, and to generate trust and confidence among staff, at all levels including senior management.


• Ability to analyze and interpret complex information and present it clearly and concisely, both verbally and in writing.


• Excellent organizational and planning skills, with the ability to meet deadlines.


• Ability to work proactively, prioritize and manage individual workload.


• Vast knowledge of digital and intranet technology used for internal communications.