Key Account Manager

As a key accounts manager there are certain responsibilities, duties, and tasks you should expect to perform, these include those in the following job description example:

• Develop and maintain strong and long lasting relationships with customers


• Ensure successful and timely delivery of products/services to customers according to their specifications


• Forecast key account metrics


• Identify opportunities within assigned territories and incorporate into the growth and development of the company


• Generate sales for the company according to specified targets


• Meet account deadlines


• Manage complaints and conflicts with clients effectively


• Coordinate sales team


• Listen to clients to gain an understanding of their needs


• Ensure repeat customers


• Establish budget with the company and its clients


• Prepare reports of sales metrics over a specified period of time – monthly, quarterly, and yearly


• Write proposals and business plans for securing business opportunities


• Create and develop new business pitches


• Develop the efficiency of the direct sales channel


• Develop strategies for profit maximization


• Negotiate business opportunities and contracts with clients

• Experience in the area of wines and liquor.


• Three to five years of experience in similar position.