Business Account Analyst

The primary responsibility of a Business Account Analyst is to analyze and manage business accounts to ensure optimal financial performance and customer satisfaction. This role requires a combination of financial acumen, data analysis skills, and effective communication to collaborate with internal teams and external clients.

EssentialFunctions

·        Manage customer demand analysis and provide feedback to customer service and the Business Unit leader if significant changes are discovered. 

·        Key responsibility for direct support with customer MP & L designees.

·        Manage the uploading of customer forecasts.  Review the forecast and provide a weekly report showing variances in customer orders placed versus forecast to the Business Unit leader.

·        Provide yearly outlook with operations and sales to ensure they plan accordingly.  Communicate trends internally and externally to mitigate against stock outages.

·        Communicate constraints or other restrictions. 

·        Develop a strategic plan for continued and stable supply of incoming raw materials and outbound customer shipments. 

·        Initial customer inquiry review.

·        Support CSR group with their assigned responsibilities for order entry.

·        Have understanding, ability and skills level for CSR duties.

·        Analysis and understanding of Customers, Account trends and needs.

·        Coordination of product samples/start-up, expediting and other post-sale activities.

·        Coordinate activities with and in support of Regional Sales Managers

·        Create and maintain positive and productive relationships with both external and internal customers.

·        Other duties as assigned.

Competencies

·        Attention to detail, flexibility, high level communication (both written and oral) and problem-solving skills in a dynamic, fast-paced environment.

·        Time management and analysis skills.

·        Strong written and verbal skills

·        Ability to perform frequent calculations for copper price adjustments, metric conversions, advanced mathematical skills.

Competencies

·        Attention to detail, flexibility, high level communication (both written and oral) and problem-solving skills in a dynamic, fast-paced environment.

·        Time management and analysis skills.

·        Strong written and verbal skills

·        Ability to perform frequent calculations for copper price adjustments, metric conversions, advanced mathematical skills.

·        Proficient in Microsoft Office Suite.

·        Advanced analytic skills to track, maintain and grow accounts.

Supervisory Responsibility

This position has no supervisory responsibilities.

PhysicalDemands

·        Prolonged periods of sitting at a desk and working on a computer.

·        Must be able to lift 15 pounds at times. 

Position Type and Expected Hours of Work

This is a full-time position.  Days and hours of work are Monday through Friday.  Occasional evening and weekend work may be required as job duties demand. 

Travel

10-15% travel is expected for this position.

Education and Experience:

·        Bachelor’s degree or equivalent work experience in the wire and cable industry.