Field Technician (Security Integration)

The Field Technician is responsible for the installation, configuration, and maintenance of security systems, including access control, video surveillance (CCTV), alarm systems, and other integrated security solutions. The technician will work on-site at various client locations, ensuring that all systems are installed to the highest standards of quality and meet the specific security needs of each client.

Responsibilities:

• Install, configure, and test security systems, including access control, intrusion alarms, CCTV, and integrated solutions, according to project specifications and industry standards.


• Run cables, mount devices, and ensure all hardware and components are properly con-nected.


• Program security systems, integrate them with other systems as required, and ensure proper functionality.


• Diagnose, troubleshoot, and repair security systems in case of malfunctions or service is-sues.


• Perform routine inspections and preventive maintenance on installed systems to ensure they are operating optimally.


• Respond to emergency service calls and resolve issues in a timely manner to minimize downtime.


• Ensure all equipment and systems comply with the necessary security standards and client expectations.


• Provide technical support to clients, addressing any questions or issues they may have with the installed systems.


• Train end-users in the operation and maintenance of installed security systems.


• Ensure that clients understand how to operate their systems efficiently and provide detailed demonstrations when required.


• Maintain accurate documentation of all installations, service work, and system configuration.


• Complete job tickets and service reports for each client visit, detailing work completed and any future recommendations


• Work closely with project managers, field supervisors, and other team members to complete installations and service work on time.


• Communicate with clients in a professional and courteous manner, ensuring they are informed throughout the installation or service process.


• Participate in safety meetings and training sessions to stay current on safety standards and procedures.

•  High school diploma or GED required. A technical certificate or associate’s degree in electronics, information technology, or a related field is a plus.


• 1-3 years of experience in the installation and service of electronic security systems is preferred.


• Experience with access control systems, CCTV, intrusion detection systems, and related equipment.


• Strong problem-solving abilities and troubleshooting expertise.


• Ability to read and interpret blueprints, technical diagrams, and wiring schematics.


• Proficient in the use of hand tools, power tools, and testing equipment.


• Certification Preferred: Manufacturer-specific certifications (e.g., Genetec, Lenel, Honeywell).


• Ability to lift and carry up to 50 lbs.


• Comfortable working in various environments, including confined spaces, rooftops, and outdoor locations.


• Ability to stand, bend, and kneel for extended periods.


• Must be comfortable working at heights and using ladders or lifts when necessary.


• Must have a valid driver’s license and reliable transportation.


• Ability to work in various environments, including construction sites, commercial buildings, and outdoor locations.


• Must be able to work flexible hours, including evenings or weekends, depending on project needs.


• Available to assist in natural disasters such as hurricanes 24/7 schedules, if needed.