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Pool Attendant

Location : Humacao, PR
Job Type : Direct
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Hospitality

Job Description :

The Beach/ Pool Activity Person is responsible for upholding the highest standards of the resort, for providing attentive, courteous and efficient service to all guests throughout their stay, while maximizing the satisfaction of the guest.  He/She should also promote and sell the Resort, its facilities to further enhance the image of the Resort.

  • Approach all interactions with guests and employees in a friendly, service-oriented manner

  • Maintain high standards of personal hygiene, which include wearing the proper uniform and nametag while on duty

  • Maintain regular attendance in compliance with the standards, as required by scheduling which will vary according to business levels

  • Comply at all times with the standards to ensure safe and efficient daily operation

  • Maintain a warm and friendly demeanor at all times

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests and employees

  • Establish and maintain good communications and team work with fellow employees

  • Greet and welcome all guests approaching the beach in accordance with standards

  • Answer inquiries about property services, facilities and hours of operation in a timely manner

  • Review activity log and guest traces daily

  • Be able to perform all scheduled activities at the pool

  • Provide towels to all guest and keep track of towels inventory

  • Answer inquiries from guests regarding current events, tourist attractions, restaurants, etc.

  • Be familiar with all in house guests/groups

  • Be familiar with hospitality terminology

  • Have knowledge of safety and emergency procedures and assist when necessary

  • Use proper two way radio etiquette when communicating with other employees

  • Be able to perform and complete all tasks and duties on the shift checklist in a timely manner

  • In charge of selling water and non-alcoholic beverages at the beach

  • Balance and prepare individual paperwork for closing of shift with the sales revenue

  • Drive people to the Resort and back using the golf cart, when needed

  • Clean, maintain and organize all the beach lounges

  • Complete any other duties requested by management

Required Qualifications :

Education & Experience

  • College course work in related field helpful

  • Experience in a hotel or related field preferred

  • High School Diploma or equivalent required

  • Activities experience preferred

  • Bilingual

Physical requirements

  • Flexible and long hours sometimes required.

  • Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects

  • Ability to stand during entire shift

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